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Gaining insights on animal owner complaints

... to content Gaining insights on animal owner complaints The RCVS-funded Veterinary Client Mediation Service was set up last year following a one-year trial and is an alternative dispute resolution ...

LWP update 4: towards a ‘fitness to practise’ regime

... to content LWP update 4: towards a ‘fitness to practise’ regime During July and August, Vet Record is publishing a series of features about the key recommendations contained in the recent report of ...