Who do I contact if I am no longer able to attend and can I get a refund for my guest tickets?

If you or your guests are no longer able to attend, please email us events@rcvs.org.uk.

We will be able to refund 50% of the ticket cost if the refund is requested at least 2 weeks before the event.

Related FAQs

  • The event takes place at Prince Albert Suite at London Zoo, Regent's Park, NW1 4RY.

    The closest tube station is Camden Town on the Northern Line. Walk south-east from the station on Camden High Street, turn right onto Parkway, then right onto Prince Albert Road. It is the first left and turn right onto Outer Circle.

    Access to the event is through the Prince Albert Gate, 150m east of the main zoo entrance.

    More directions are available on the ZSL website.

    Venue accessibility

    There are several steps leading down to the entrance of the Prince Albert Suite and up to the room itself. There is lift access up to the room, which RCVS staff can direct guests to.

    If you or your guests require an accessible entrance or use of a wheelchair, please provide as much information as you can when registering for the event, so that your needs can be met.