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Quality Improvement

... to content Quality Improvement Paul Batalden, Guest Professor of Quality Improvement and Leadership at Jönköping University in Sweden, has defined quality improvement as: “The combined and unceasing ...

Leading and Managing Change

... to content Leading and Managing Change Leadership and Change Change is an ever present and unavoidable part of our working lives. With advances in technology and the Covid-19 pandemic causing ...

Dealing with Difficult Situations webinar

... to content Dealing with Difficult Situations webinar In December 2021 and January 2022 we held Parts One and Two of the 'Dealing with Difficult Situations in your first few months of practising' ...

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