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I am experiencing problems paying by card online. What can I do?

... to content I am experiencing problems paying by card online. What can I do? Some members have been experiencing payment issues with VISA cards and some Alliance & Leicester cards.  Please note ...

I am having issues paying online with my card registered overseas. What can I do?

... to content I am having issues paying online with my card registered overseas. What can I do? Please note you only have 3 attempts on the same card.  If you are unsuccessful after 3 attempts, please ...

How will I know what to upload?

... to content How will I know what to upload? We will provide you with full details of the documents you need to upload to Stanley prior to your assessment. Related FAQs What will the remote assessment ...

What will the remote assessment entail?

... to content What will the remote assessment entail? We will contact you at least a month in advance to give you notice of the assessment, so that you can start preparing. Once an assessor has been ...

Will there be any face-to-face assessments at all?

... to content Will there be any face-to-face assessments at all? Face-to-face visits may need to be carried out, depending on previous VMD or RCVS findings, however, this is likely to only be a very ...

Will remote assessments be as comprehensive as a face-to-face visit?

... to content Will remote assessments be as comprehensive as a face-to-face visit? The remote assessment process will still be looking at key areas of practice standards, such as veterinary ...

How long will the assessment take?

... to content How long will the assessment take? The duration will vary, but we recommend you set aside at least two hours for the remote assessment at the main premises . This is likely to be reduced for ...

When will I be contacted about my assessment?

... to content When will I be contacted about my assessment? You will be contacted at least one month in advance of your assessment taking place. Related FAQs What will the remote assessment entail? We ...

Several members of my team have been furloughed and they dealt with PSS, can we delay our re-assessment until they are available?

... to content Several members of my team have been furloughed and they dealt with PSS, can we delay our re-assessment until they are available? As stated, the PSS has been approved by the VMD to uphold ...

My assessment is due in a couple of months, when can I expect it to happen?

... to content My assessment is due in a couple of months, when can I expect it to happen? The remote assessment process will be starting with practices whose assessments were due in March, April and ...

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