Council Culture Working Group

In 2022 the Council Culture Working Group (CCWG) was formed to review ways of working within Council to ensure effective performance which included (but not limited to) a review of the Code of Conduct, a review of the complaints procedure in relation to Council members, how Council perceived their performance via a survey (Governance App) and how to have good conversations through the reflection conversation.

The survey was developed early in 2023 based on the Governance App approach to establish Council effectiveness following work undertaken by the CCWG who were stood down following satisfactory completion of its activity in December 2023.

Council agreed to complete the survey again to assess progress since the last survey and to annually review the documents updated by the CCWG (Code of Conduct for Council and Committee members, Complaints Procedure) to ensure they were still relevant to support Council effectiveness.

Actions were taken to help improve the areas of low score such as additional training, reflection conversations and clear job descriptions were created for Officers and Committee Chairs.

It was agreed by Council in March 2025 that the group be reformed to ensure they continue to improve the ways in which they work. Areas of work being focused on include organisational purpose and integrity.

Members

• Dr Susan Paterson - Chair, Former Senior Vice-President

Volunteers to be sought from within Council

Secretary

Lisa Hall ([email protected] / 020 7202 0716)