Academy Live: Communicating cost

This session will support veterinary professionals to understand their role in effectively communicating veterinary treatment costs to clients. 

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Who is this for: 

Anyone in the veterinary team.

Learning outcomes:

By the end of this session, you will be able to:

• Identify the relevant supporting guidance to the Code of Professional Conduct 
• Recognise your responsibilities in communicating cost in a range of situations 

Session speaker

Gemma Kingswell, RCVS Head of Legal Services (Professional Standards)

Gemma is Head of Legal Services (Standards) at the RCVS. She is a barrister who began her career practising criminal law and, after making the move to professional regulation, worked on cases for the General Medical Council and Nursing and Midwifery Council. Since moving to the RCVS in 2014, Gemma has worked in many different areas ranging from Policy to Practice Standards. She now heads up the Standards and Advice team, which supports the Standards Committee in developing the Code of Professional Conduct and Supporting Guidance, and provides advice to the professions and members of the public in respect of these. 

FAQs

Participation?

We invite participation in Academy Live sessions, welcoming questions and feedback throughout.

Will the session be recorded?

Please note that this event will not be recorded or transcribed.

What is expected of me during the session?

The session will be interactive, we will be using slido during the session, so please have your phones at the ready to take part

What happens if I can no longer attend the session?

Please contact the RCVS Events team to cancel your place.

Register here