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What Matters To You: Conversation Guide for Leaders

19 May 2025

276kb PDF

Adapted by RCVS Knowledge from the original Institute for Healthcare Improvement framework, this resource is intended to support leaders within the veterinary sector in introducing the Joy in Work concept to their teams. This conversation guide will support you in setting up initial and follow-up conversations with your team to identify any ‘pebbles in your shoes’ (aka workplace frustrations) and to engage and empower the team to identify potential solutions to problems.

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