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Animal owners

Caring for a pet or other animal can lead to lots of questions - and the RCVS is here to help. From choosing a vet and planning for emergencies to paying for treatment or raising a concern, we offer clear guidance to help you make confident decisions about your animal’s health and wellbeing.

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A vet examines a black and white dog while the owner watches

Help and advice

A strong relationship with your vet helps your pet receive the best care. Learn what to expect from your vet team, your responsibilities, and how to manage treatment costs.

Explore our advice for animal owners
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Accredited practices

We want you to feel confident your chosen practice delivers excellent care. Our Practice Standards Scheme accredits practices that meet high standards in hygiene, emergency cover, equipment and staff training - giving you reassurance about your pet’s healthcare.

Find out more
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Find a Vet

Looking for a veterinary practice, vet, or vet nurse? Find a Vet is the UK’s most comprehensive database of veterinary professionals and practices.

Use it to quickly search and connect with practices, vets and vet nurses near you.

Find a Vet
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The Public Advisory group (PAG)

The Public Advisory Group (PAG) brings together animal owners from across the UK to share their perspectives and help shape our work on veterinary standards.

Find out more

Concerns about veterinary care

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Concerns about veterinary care

Unhappy with the care your animal received? Learn how to raise a concern, what the RCVS can investigate, and your other options. 
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Concerns reference information

If you have a concern about veterinary care, this page offers helpful information about the concerns process and what to expect.

In this section

Choosing a veterinary practice
Choose the right vet for your pet with our guide to practice types, costs, emergency care, and more. 
Fees and pricing
Our guide to fees and payment options will help you make informed and confident decisions about your pet's care.
Who's who in your veterinary practice
From specialist vets to practice managers, meet the professionals who help keep animals healthy
Emergency and out-of-hours care
Emergency care: what to do and where to go if your pet needs urgent treatment.