Choosing a veterinary practice
Choose the right vet for your pet with our guide to practice types, costs, emergency care, and more.
Help and advice
A strong relationship with your veterinary practice is key to keeping your pet healthy and happy.
Our guidance for pet owners explains your responsibilities, your vet team’s professional obligations, and offers practical tips for working together effectively.
Can’t find what you need? Our dedicated advice team is ready to help: call 020 7202 0789 or email [email protected].
How to choose a veterinary practice
Accredited practices
The RCVS Practice Standards Scheme accredits veterinary practices that meet high standards, giving you peace of mind about your pet’s care.
I’ve found a practice I like – what next?
Chosen a veterinary practice? This guide covers your pet’s care, treatments, and how fees and payments are handled.
Who's who in your veterinary practice
From specialist vets to practice managers, the professionals who help keep animals healthy.
Shared responsibilities
A strong partnership with your vet helps your pet thrive. Learn what vets must provide and your responsibilities as an owner.
What to expect from your veterinary practice
Treatment and care
Get our guidance on treatment, costs, and your rights as a pet owner, helping you make confident decisions about your pe...
Prescription medication
Understand pet prescriptions and make safe, informed choices when buying medicines.
Emergency and out-of-hours care
Emergency care: what to do and where to go if your pet needs urgent treatment.
Fees and pricing
Our guide to fees and payment options will help you make informed and confident decisions about your pet's care.
Giving feedback
Sharing positive feedback
Had a great experience with your vet? Let them know! Sharing positive feedback helps reinforce excellent veterinary care...
Concerns about veterinary care
Unhappy with the care your animal received? Learn how to raise a concern, what the RCVS can investigate, and your other ...