Raise a concern about a veterinary professional
Learn how the RCVS handles concerns about veterinary surgeons and veterinary nurses, and what we can and can’t help with...
Contact us
On this page, you’ll find contacts for a wide range of different different enquiries, our office location, and useful information for members of the public.
On this page
Are you a member of the public looking for animal advice?
If you’re an animal owner, we’re can help you find the right support for your pet. While we can’t provide medical advice directly, we can guide you to trusted resources. Explore our dedicated guidance for pet owners, or use our Find a Vet service to connect with a qualified veterinary professional near you.
For general enquiries:
Phone: 020 7222 2001
Email: [email protected]
Form: fill in the general enquiry form located further down this page
Veterinary professionals
If you're a veterinary surgeon, veterinary nurse, or other veterinary professional, you can get in touch with us in several ways:
Phone: 020 7222 2001
Email: Use our contact form or email the appropriate department directly - details below.
Fax: 020 7222 2004
Opening hours: 9.15am - 5pm, Monday to Friday (excluding public holidays).
Popular enquiries
Professional conduct
For guidance on professional standards or concerns about veterinary practice, veterinary hospitals and riding school approval. All conversations are confidential.
Phone: 020 7202 0789
Email: [email protected]
Registration
For questions about registering as a veterinary surgeon or maintaining your registration.
Phone: 020 7202 0707
Email: [email protected]
Finance
For enquiries about fee payments, invoices and receipts.
Phone: 020 7202 0722
Email: [email protected]
Continuing professional development (CPD)
For guidance on CPD requirements and recording your professional development.
Phone: 020 3795 5595
Email: [email protected]
Veterinary nurse training
For information about veterinary nurse education, qualifications, and training pathways.
Phone: 020 7202 0791
Email: [email protected]
Education
Handles veterinary degree course accreditation, educational standards, and liaison with veterinary schools.
Phone: 020 7202 0791
Email: [email protected]
Practice Standards Scheme (PSS)
Provides information about voluntary practice accreditation and standards for veterinary practices.
Phone: 020 7202 0767
Email: [email protected]
RCVS Knowledge
For all enquiries relating to RCVS Knowledge, our independent charity promoting evidence-based veterinary medicine (formerly the RCVS Charitable Trust, including the library).
Phone: 020 7202 0751
Email: [email protected]
General enquiry form
If you're not sure which department can help, or if you prefer to contact us online, please use our enquiry form and we'll make sure your message reaches the right team.
Executive office
For matters relating to the President and Chief Executive Officer:
Phone: 020 7050 5049
Email: [email protected]
RCVS Council and Registrar
For matters relating to RCVS Council meetings, governance, or to contact the Registrar, please email Dawn Wiggins: [email protected].
If you’d like to share information with Council or committee members relevant to an issue under discussion, please submit it to Mrs Wiggins. She will forward it to the President and the relevant Committee Chair, who will decide whether it’s appropriate for circulation.
Media and press office
For media enquiries, interviews, press releases, or general communications matters, please contact our press office.
Ian Holloway – Director of Communications
Phone: 020 7202 0727
Email: [email protected]
Luke Bishop, Media and Publications Manager
Phone: 020 72020784
Email: [email protected]
Please note: we cannot comment on concerns raised with the RCVS about veterinary surgeons or veterinary nurses unless or until they become the subject of a Disciplinary Hearing.
If you'd like to receive our press releases, you can sign up to our press distribution list. Photos are also available for media use on our Flickr page.
Events and public affairs
For queries relating to government and public relations as well as events, regional meetings, publications (including the Annual Report, RCVS News) corporate communications and the website.
Phone: 020 7202 0787
Email: [email protected]
Visit our offices
You are welcome to visit us at our London headquarters:
RCVS
1 Hardwick Street
London
EC1R 4RB
Getting here
Underground
- Farringdon (Circle, Hammersmith & City, Metropolitan lines) – 2- minute walk
- Chancery Lane (Central line) – 8- minute walk
- Barbican (Circle, Hammersmith & City, Metropolitan lines) – 10- minute walk
Rail
- Farringdon Station – 2- minute walk
- King's Cross St Pancras – 12- minute walk
Bus
Several bus routes stop nearby, including: 17, 45, 46, 63, 243, and 341.
Car
The nearest car park is Amwell Street car park, 1-3 Amwell St, London EC1R 1UL – 10-minute walk.
Accessibility
Our building is fully accessible and includes:
- Step-free access throughout
- Disabled parking spaces nearby
- Multiple disabled toilets
- Accessible shower facilities
- Care room for personal care needs
- Wellbeing room for quiet time
- Multi-faith room
- Gender-neutral toilets
Blue badge parking
There are two blue badge bays at Amwell Street car park, 1-3 Amwell Street, London EC1R 1UL, approximately a 10-minute walk from the RCVS offices at 1 Hardwick Street.
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