Annual renewal FAQs

If you are a veterinary surgeon or a veterinary nurse with questions about completing your annual renewal and how to renew your registration online, you may find the answers in the list of frequently asked questions below.

Frequently Asked Questions

Before you complete your annual renewal

  • Your annual renewal comprises of four parts;

    1. Confirming your Register and correspondence details 
    2. Declaring any convictions
    3. Confirming compliance with the current requirements for continuing professional development (CPD)
    4. Paying your annual renewal fee

    Even if your employer is paying your fee or you have a Direct Debit set up, you will still need to confirm your Register details, declare any convictions and confirm your CPD compliance in order to remain Code compliant.

    If the fee is not received in full before 1 June (for vets) or 1 January (for VNs) then your name will be removed from the Register and you will no longer be able to work as a veterinary surgeon or veterinary nurse anywhere in the UK.

    Please note that, as well as it being illegal to practise in the UK whilst your name is not on the Register, any professional indemnity insurance may also be invalidated. You will also no longer be able to use the post nominal MRCVS or RVN.

  • Vets will receive their annual renewal notice at least four weeks in advance of the annual renewal deadline of 1 April.

    VNs will receive their annual renewal notice at least four weeks in advance of the annual renewal deadline of 1 November.

    Your notice will be sent by email (if we have a valid email address for you). If we do not have your email address we will send your annual renewal notice to your correspondence address.

  • You must annually:

    • Confirm/amend your Register and correspondence details
    • Declare any criminal cautions, convictions or adverse findings
    • Confirm you are compliant with the RCVS CPD policy
    • Pay an annual registration fee

    To complete your annual renewal please click the ‘My Account’ button in the top right-hand corner of this website. Alternatively, a paper copy of the renewal form can be posted to you on request.

    Even if your employer is paying your fee or you have a Direct Debit set up, you will still need to confirm your Register details, declare any convictions and confirm your CPD compliance in order to remain Code compliant.

  • We will send you monthly reminders by email and sometimes by text, until all four parts of your annual renewal have been completed.

    If we do not hold a valid email address or mobile number for you, then we will send you one reminder to your correspondence address.

  • The annual renewal for vets is due for completion by 1 April each year.

    The annual renewal for VNs is due for completion by 1 November each year.

    Vets: If you pay your fee after 30 April the fee amount will increase by £35.00. If the fee is not received in full by 31 May then your name will be removed from the Register. Should you, at any point, need to restore your name to the Register then you will need to pay an additional restoration fee.

    VNs: If you pay your fee after 1 November, the fee amount will not change. However, if we have not received your payment or confirmation of your registration by 31 December your name will be removed from the Register of Veterinary Nurses.

    Should you, at any point, need to restore your name to the Register then you will need to pay an additional restoration fee.

  • You can still complete your annual renewal, and pay your fee, in the 'My Account' area of the website.

    You will be asked to enter your username and password, which you were sent in your last renewal notice. If you don't know your username and password you can still complete your annual renewal online by clicking the 'Reset my password' and 'Reset my username' buttons, underneath the 'Sign in' button.

    If you are logging in to ‘My Account’ for the first time, you will be prompted to create a security question before you can enter.

    If you do not have an email address on your record then you will need to contact the Registration Department before you can access ‘My Account’ and complete your annual renewal.

  • All vets and VNs are now being asked to complete their annual renewal online. However, a paper version of the annual renewal form can be posted to you, on request.

    To request a paper copy, please contact the Registration Department on 020 7202 0707 or registration@rcvs.org.uk. Please note if you contact us from an email address we don’t recognise you will be asked to answer a series of security questions so we can verify your identity.

  • If you have received a paper version of the annual renewal form it means one of the following:

    • We do not have your email address
    • You have an unverified email address
    • You have previously requested that the annual renewal form is posted to you
  • You can check your Direct Debit status in the 'My Account' area. Alternatively, please check with your bank or employer (if applicable) to see if this is set up.

    If you are unsure you can contact the Finance Department at finance@rcvs.org.uk.

Changing your email address

Changing your name

  • You can request to change your name online via 'My Account' as part of your annual renewal, as well as at any point during the year. You will be required to supply a photocopy of the relevant supporting documentation (i.e. marriage certificate, deed poll certificate or decree absolute).

    Alternatively, you can email a copy of your official documentation to the Registration Department at registration@rcvs.org.uk. Please note if you contact us from an email address we don't recognise you will be asked to answer a series of security questions so we can verify your identity.

    If you have changed your name by deed poll, you must supply the official document (the deed), which must be witnessed and signed by a solicitor. If your deed poll certificate has not been witnessed and signed by a solicitor, we can still accept the certificate as long as you are also able to provide a copy of your valid passport in your new name (the same name as stated on your deed poll certificate).

    All name change requests must be approved by a member of the Registration Department and may take up to three working days to be approved. You will receive confirmation by email once your request has been approved.

  • Not unless you intend to practise under your new name.

    If you intend to continue practising under your original name, you will not be required to change your name on the Register. If you would like to practise under your new name, then it is recommended that you change your name on the Register to follow suit.

Changing your registration category

  • If you're a vet whose circumstances have changed and you would like to change your registration category, then you can do this online in the 'My Account' area as part of your annual renewal.

    Alternatively, and outside of the annual renewal period, you can download the relevant Change of Category Form.

    Please note, if you change your category after 30 April you will need to pay a proportion of the fee for your previous registration category as well as the fee for the category you are changing to.

    Please click here to view the change of category fees table.

    If you have a Direct Debit set up you will need to change your category before 22 March to ensure your Direct Debit can be recalculated in time for the 1 April deadline.

    All changes of category must be approved by a member of the Registration Department and may take up to three working days to be approved. You will receive confirmation by email once you can proceed with your payment and again once your category has been changed.

    If you have been off the RCVS Register for more than 12 months, you may need to arrange for a letter of good standing from your current registration authority to be sent directly to the RCVS. If you have not been practising, you will be required to make a sworn declaration, carried out by a solicitor.

    Please do not hesitate to contact the Registration Department if you have any queries regarding your change of category.

     

Disclosing a conviction

  • You can disclose a new caution, conviction or absolute and conditional discharge online in the ‘My Account’ area as part of your annual renewal. You will be asked to provide supporting documentation, where relevant. Alternatively, you can notify the Professional Conduct Department, using the details below. Either way a member of the Professional Conduct Department will contact you following the disclosure of a conviction, to confirm they have received it.

    For further information on disclosing a new conviction, please contact the Professional Conduct Department directly on 020 7202 0789 or profcon@rcvs.org.uk.

     

  • All veterinary surgeons and veterinary nurses must disclose to us any caution or conviction, including absolute and conditional discharges or adverse findings which may affect your registration, whether in the UK or overseas (except for minor offences excluded from disclosure by the RCVS).

    Veterinary surgeons must also disclose any spent convictions.

    For further information, please see the RCVS Protocol on Handling Convictions. You may also contact the Professional Conduct Department on 020 7202 0789 or at profcon@rcvs.org.uk for more information.

How to get in touch

Logging into your online account

  • Click the ‘My Account’ button in the top right-hand corner of this website. In order to login you must use the username and password, which were sent to you as part of your last annual renewal.

    The first time you log in you will be asked to choose a security question and provide its answer.

    In your profile page you will be able to change your password and/or username as frequently as you wish. In fact we would recommend that you also change your username to one of your choice as soon as you log in for the first time. However, this is only a recommendation.

    Please note your username is not case sensitive and will always appear in capitals, regardless of how it is typed in. Your password however is case sensitive.

    The password we provided you with is in upper case. However, if you change your password to something more memorable you will need to decide whether you want it in upper or lower case. If the case doesn’t match you won’t be able to log in.

     

  • Once logged in, click on the 'Complete my Annual Renewal' button. Confirm or amend all the fields of the form and click ‘Submit’. Completing your renewal online is quick and easy and should take no more than ten minutes.

    Your submission will be automatically saved in our database. Please note that changes of name and voluntary removals are subject to approval and may take up to three working days to be processed. During that time, your account will not reflect these changes. We will email you once these changes have been approved.

    You can now proceed to online payment or choose another payment method.

  • Upon successful submission you will be taken to a ‘Thank you’ page that confirms we have received your details. You will also receive an email confirming your submission. NB if you don't see the submission message, or you don't receive a confirmation email (please check all your folders), then your annual renewal may not have been successfully submitted.

    Once you have confirmed your details you can proceed to the online payment area, return to your profile page or select to view your submission, where you can then print a copy of it. Please note that you can only review and print your submission at the time of completing your annual renewal. You can't go back and do this at a later date.

    If your employer requires proof that you have completed your annual renewal in full, please provide them with a copy of the email confirmation you will automatically receive.

  • If the wrong information is used to login on five successive attempts, you will be locked out of your account as a security measure. To reactivate your account, please contact the Registration Department on 020 7202 0707 or registration@rcvs.org.uk.

    Please note that this is not an automated service and you will be notified by email when you can log in again.

  • You can use the ‘Reset my username’ or ‘Reset my password’ facilities and you will receive an email, to the address we hold for you on our database, with a link to detailed instructions.

    Please note that these facilities are only functional if we hold a valid email address for you.

    For your own security, staff at the RCVS do not have access to your password so you will need to use the 'Reset my password' facility.

    If in doubt you can contact the Registration Department on 020 7202 0707 or registration@rcvs.org.uk.

Paying by other methods

  • You, or your employer, can pay your annual renewal fee by cheque, banker’s draft or bank transfer – please see below for the details.

    Credit or debit cards are only accepted with online payments. For security reasons we cannot take payments over the phone.

    Cheque and banker’s draft

    If you are paying by cheque or banker’s draft, these must be drawn in pounds sterling only and made payable to ‘Royal College of Veterinary Surgeons’. Please ensure you write the full name and registration number of the person the fee is for on the reverse. You should then send it to the following address:

    Royal College of Veterinary Surgeons
    Belgravia House
    62-64 Horseferry Road
    London
    SW1P 2AF

    Bank transfer

    If you are paying by bank transfer, please ensure you give the name and registration number of the person the fee is for as the reference.

    Bank name: Lloyds Plc
    Bank account name: Royal College of Veterinary Surgeons - Fees a/c
    Bank account number: 01066656 Sort code: 309897
    For international transfers:
    IBAN: GB93LOYD30989701066656
    BIC: LOYDGB21031 SWIFT number: LOYDGB2L

    Please note, all international bank charges, including that levied by Lloyds International (approximately £7.00), are incurred by the person paying the fee. Failure to pay this additional fee could mean that your annual renewal will not be paid in full and could result in an unsuccessful renewal.

  • Yes, once payment has been received, you will receive confirmation by email.

    Payment receipts are also available via the 'My Account' area.

    If you do not receive a receipt and you require one, please email the Finance Department at finance@rcvs.org.uk.

  • Direct Debit forms are sent to all vets and VNs who don't have a Direct Debit in place at the end of the previous registration year.

    Direct Debits are collected on an annual basis and cannot unfortunately be made in monthly instalments.

    Please note, depending on when you set up your Direct Debit, it may not start until the following renewal year. If in doubt, or to request a new Direct Debit Application Form, please contact the Finance Department at finance@rcvs.org.uk.

  • You will need to send written confirmation, either by email or post, to finance@rcvs.org.uk. We also advise you to cancel your Direct Debit directly with your bank.

  • Even if your employer is paying your annual renewal fee, you will still need to access the online 'My Account' area to confirm your Register details and complete your CPD and disclosure declaration.

    To view the full list of ways your employer can pay please visit the How to pay page.

    If your practice requires proof of the fee due, please use the annual renewal notice emailed to you.

    Please note you will be emailed a payment receipt, even if your employer has paid your fee. In addition, payment receipts are available to view in 'My Account', in the 'Receipts tab'.

Paying your annual renewal fee online

  • Once you have logged in and completed you annual renewal form, you may go straight to the ‘Online payment’ area. You may make your payment using a Visa debit or credit card, or MasterCard.

  • This indicates that you have no fee to pay. Either your practice may already have paid your fee, or your fee may have been collected by Direct Debit. This may also be due to a previous credit you had on your account.

    If in doubt, please check with your practice or contact the RCVS Finance Department on 020 7202 0723 or finance@rcvs.org.uk.

  • Once you have submitted your payment you will be taken to a 'Payment Confirmation' page which will also display the email address to which a payment confirmation email has been sent.

    If you do not receive a receipt and you require one, please email the Finance Department at finance@rcvs.org.uk.

    Payment receipts are also available in 'My Account', in the 'Receipts tab'.

  • Yes, your employer can still pay your fee. To view the alternative ways your employer can pay please visit the How to pay page.

    Please ensure your employer gives your registration number as the reference so we know to allocate the fee to your record.

     

Removing or restoring your name

  • If your circumstances have changed and you would like to remove your name from the Register, then you can do this online via 'My Account' as part of your annual renewal, as well as at any point during the year.

    Vets: Please ensure you remove your name before 30 April or you will need to pay a proportion of the fee for the new registration year.

    Where no voluntary removal request is received before 1 June (vets) or 1 January (VNs) then your name will be removed for non-payment. Please note this may affect the fee you pay, should you need to restore to the Register. 

    Alternatively, you can download a Voluntary Removal Form.

    All removals from the Register must be approved by a member of the Registration Department and may take up to three working days to be approved. You will receive confirmation by email once your name has been removed.