Welcome to the Royal College of Veterinary Surgeons

Contact the Professional Conduct Department

Please find below a detailed contact list for the Professional Conduct Department. Individual areas of responsibility are set out below the job title of each member of staff.

 

Name
Job title / Responsibilities
Contact details

General enquiries


T 020 7202 0789 

F 020 7202 0740

E profcon@rcvs.org.uk

Eleanor Ferguson

Solicitor/Acting Head of Professional Conduct

Manager - Practice Standards Scheme

020 7202 0718

E  e.ferguson@rcvs.org.uk

Simon Wiklund

Solicitor / Advisory Manager

Advisory Committee Secretary

Advice on professional conduct

Advice on policy

T  020 7202 0728

E  s.wiklund@rcvs.org.uk

Kerra Jelbert

 

Professional Conduct Officer

Preparation of disciplinary cases

Complaints and investigation

020 7202 0720

k.jelbert@rcvs.org.uk

Sue Whall

Solicitor (Part-time)

Guide Review Working Party

020 7202 0726

s.whall@rcvs.org.uk

Michael Hepper

Barrister / Senior Case Manager

Secretary for the Veterinary Surgeon's Preliminary Investigation Committee 

Secretary for the registered veterinary nurse's Preliminary Investigation Committee 

External investigations and veterinary investigators

Complaints and investigation

020 7202 0755

m.hepper@rcvs.org.uk

Richard Foster

 

Case Manager

Complaints and investigation

Advice on professional conduct

020 7202 0764

fosterr@rcvs.org.uk

 

Christopher Murdoch

Case Manager

Complaints and investigation

Advice on professional conduct

Guide Review Working Party

020 7202 0726

c.murdoch@rcvs.org.uk

 

 

Laura McClintock

Solicitor - Training and Advisory

Committee training

Reviews of complaints

Advice on professional conduct

020 7202 0763

l.mcclintock@rcvs.org.uk

 

Carrie Gage

Clerk to the Disciplinary Committee /Professional Conduct Advisor

Clerking for the Disciplinary Committee

Secretary for the Certification Sub-Committee

Secretary for the Recognised Veterinary Practice Sub-Committee 

020 7202 0729

Marilyn Pablo

Professional Conduct Officer / PA to Eleanor Ferguson

Advice on professional conduct

Complaints administration

PA duties

T  020 7202 0700

m.pablo@rcvs.org.uk

 

Nicola Page

Professional Conduct Officer

Complaints administration

Advice on professional conduct

  

 

Sandra Neary

Professional Conduct Officer

Administration for the Veterinary Surgeon's and Registered Veterinary Nurse's Preliminary Investigation Committee

Complaints administration

Advice on professional conduct

020 7202 0730

s.neary@rcvs.org.uk

 

Natalie Heppenstall

Administrative Assistant

Complaints administration

Advice on professional conduct

Company names

T  020 7202 0757

n.heppenstall@rcvs.org.uk

Ben Myring

Professional Conduct Officer

Complaints administration

Advice on professional conduct

020 7202 0780

ben.myring@rcvs.org.uk

 

Please note that we are unable to advise on the diagnosis or treatment of your animal. Clinical advice should be sought from your own veterinary surgeon who can examine your animal.

If your enquiry may become a complaint please view our complaints procedure and, if appropriate, the information on fees and alleged negligence.

Complaints should be posted (not-emailed) to the RCVS.

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