Raise a concern about a veterinary professional
Learn how the RCVS handles concerns about veterinary surgeons and veterinary nurses, and what we can and can’t help with...
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Royal College of Veterinary Surgeons (RCVS)
Hardwick Street
London
United Kingdom
Opening hours: 9.15am - 5pm, Monday to Friday (excluding public holidays)
Reception telephone: +44 (0)20 7202 0789
When you arrive:
- Please report to reception on arrival
- You may be asked to sign in and wear a visitor badge
Accessibility:
- Step-free access and lifts available
- Accessible bathroom facilities
- Two blue badge spaces sre available at the nearest car park: Amwell Street, 1-3 Amwell St, London EC1R 1UL
- If you have specific access requirements, please contact us in advance so we can support your visit
Public transport
- Nearest train stations: Farringdon, Chancery Lane and Barbican are all within an 8 - 15 min walk
- Bus routes: routes 17, 45, 46, 63, 243, 341 stop nearby
- Car: nearest car park: Amwell Street, 1-3 Amwell St, London EC1R 1UL – 10 min walk
General enquiries
For general questions about the RCVS, membership, or services.
Telephone: 020 7202 0777
Email: [email protected]
Fax: 020 7222 2004
We aim to respond within 2-3 working days.
Animal owner enquiries
If you’re an animal owner, we can help you find the right support for your pet. While we can’t provide medical advice, we can guide you to trusted resources or help you find a qualified veterinary professional.
Please use the general enquiries contact details above.
Veterinary professionals
Executive office enquiries
For matters relating to the President and Chief Executive Officer.
Phone: 020 7050 5049
Email: [email protected]
Membership and registration enquiries
For enquiries about joining the Register, maintaining your registration, or membership.
Telephone: 020 7202 0740
Email: [email protected]
Council enquiries
If you'd like to share information with Council or committee members relevant to an issue under discussion, please submit it to Mrs Dawn Wiggins. She will forward it to the President and the relevant Committee Chair, who will decide whether it’s appropriate for circulation.
Telephone: 020 7202 0720
Email: Dawn Wiggins at [email protected]
Governance enquiries
For matters relating to governance or to contact the Registrar.
Email: [email protected]
Professional conduct enquiries
For guidance on professional standards or concerns about veterinary practice, veterinary hospitals, and riding school approval. Please note: all conversations are confidential.
Phone: 020 7202 0789
Email: [email protected]
Practice Standards Scheme (PSS) enquiries
For queries about RCVS voluntary practice accreditation and standards for veterinary practices.
Phone: 020 7202 0767
Email: [email protected]
Continuing professional development (CPD)
For guidance on CPD requirements and recording your professional development.
Phone: 020 3795 5595
Email: [email protected]
Education enquiries
For queries about veterinary degree course accreditation, educational standards, and liaison with veterinary schools.
Phone: 020 7202 0791
Email: [email protected]
Veterinary nurse training enquiries
Information about veterinary nurse education, qualifications, and training pathways:
Phone: 020 7202 0788
Email: [email protected]
Finance enquiries
For enquiries about fee payments, invoices, and receipts.
Phone: 020 7202 0722
Email: [email protected]
RCVS Knowledge
For enquiries relating to RCVS Knowledge, our independent charity promoting evidence-based veterinary medicine (formerly the RCVS Charitable Trust, including the library).
Phone: 020 7202 0751
Email: [email protected]
Media and press office enquiries
For media enquiries, interviews, press releases, or general communications matters, please contact our press office.
Cheryl Walmsley, Head of Media and Content
Phone: 020 7050 1231
Email: [email protected]
Luke Bishop, Media and Publications Manager
Phone: 020 7202 0784
Email: [email protected]
Please note: we cannot comment on concerns raised with the RCVS about veterinary surgeons or veterinary nurses unless or until they become the subject of a Disciplinary Hearing.
Join our press list
If you are a journalist who would like to receive our press releases, you can join our press distribution list by emailing: [email protected].
Images for media use are available on our Flickr page.
Events and public affairs enquiries
For enqueries relating to government and public relations as well as events, regional meetings, publications (including the Annual Report and RCVS News), corporate communications and the website.
Phone: 020 7202 0787
Email: [email protected]
Room booking and catering enquiries
For enquiries about booking meeting rooms, conference facilities, or catering services:
Phone: 020 7202 0765
Email: [email protected]
General enquiries form
If you're not sure which department can help, or if you prefer to contact us online, please use our enquiry form and we'll make sure your message reaches the right team.
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